Refund policy

We want you to be completely satisfied with your purchase. If there is any issue with your order, please contact us within 3 days of delivery.

1. Return Eligibility

We accept returns under the following conditions:

  • The item received is damaged, defective, or incorrect
  • Return request is made within 3 days of delivery
  • Product is unused, unwashed, and in original condition with tags intact
  • Clear unboxing video or photos are shared as proof

2. Non-Returnable Items

We do not accept returns in the following cases:

  • Items that have been worn, washed, or altered
  • Items returned without prior communication
  • Change of mind after order placement
  • Minor color variations due to screen/display differences

3. Return Process

  1. Contact us via WhatsApp within 3 days of receiving your order
  2. Share your order ID, description of the issue, and photos/video as proof
  3. Our team will review and confirm within 24–48 hours
  4. Ship the item back to our provided address (return shipping covered by us for defective items)

4. Exchange Policy

We offer free size exchanges if the wrong size was delivered. Exchange requests must be made within 3 days of delivery.

5. Refunds

Since most orders are Cash on Delivery (COD), approved refunds are transferred via JazzCash, Easypaisa, or bank transfer within 3–5 business days after we receive the returned item. Shipping charges are non-refundable unless the return is due to our error.

6. Order Cancellation

Orders can be cancelled before dispatch. Contact us immediately via WhatsApp. Once shipped, cancellation is not possible. Repeatedly refusing COD parcels without prior communication may result in being blocked from future orders.

Contact: WhatsApp [03413254757] (9 AM – 9 PM, Mon–Sat) |